Privacy Policy
Last updated: May 2026
Kensaworks is operated by EQUINOXEDGE LTD, a company registered in Cyprus (“we”, “us”, “our”).
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and application (“Services”).
1. Information We Collect
Account Information
When you create an account, we collect:
- Full name
- Email address
- Password (securely hashed using bcrypt)
- Subscription status and plan
Usage Information
We collect limited usage data required to operate the service:
- Number of reports generated
- Timestamps of report generation
- Selected data source (e.g. Meta Ads)
2. Uploaded Data (Important)
Kensaworks is designed with a minimal data storage approach.
- Uploaded CSV/Excel files are processed in memory only
- Files are not stored on our servers
- Generated PDF reports are not stored and are streamed directly to your browser
👉 We do not retain or store any marketing data from your uploaded files.
3. Analytics (Google Analytics)
We use Google Analytics to understand how users interact with our website and improve our Services.
Google Analytics may collect:
- Pages visited
- Time spent on pages
- Device and browser information
- IP address (anonymized where applicable)
This data is used in an aggregated manner and is not used to identify individual users.
You can learn more here:
https://policies.google.com/privacy
You can opt out here:
https://tools.google.com/dlpage/gaoptout
4. Information We Do NOT Collect
We do not:
- Store uploaded campaign data
- Store generated reports
- Sell or share personal data for advertising
- Track users across third-party websites
5. How We Use Your Information
We use your data only to:
- Provide and operate the Kensaworks platform
- Manage user accounts and subscriptions
- Process report generation requests
- Send essential account-related communications
- Maintain and improve system performance
6. Third-Party Services (Data Processors)
We use the following service providers:
- Railway – backend hosting and database (data may be processed in the United States)
- Vercel – frontend hosting
- Shopify – subscription billing and payment processing
- Resend – transactional emails
- Sentry – error monitoring (configured to not collect personal identifiable information)
These providers process data only as necessary to deliver the service.
7. Payments
Payments and subscriptions are handled by Shopify.
- We do not store or have access to your payment details
- Payment information is processed securely by Shopify and its payment partners
8. Cookies
We use limited cookies:
- Essential cookies – required for authentication (JWT session)
- Analytics cookies – used by Google Analytics
You can control cookies through your browser settings.
9. Data Retention
We retain your account and usage data:
- While your account is active
- Or as necessary to provide the Services
You may request deletion at any time.
You can request account deletion by contacting us at info@kensaworks.com.
10. Your Rights (GDPR)
If you are located in the EU or UK, you have the right to:
- Access your data
- Correct your data
- Request deletion
- Restrict or object to processing
- Request data portability
Contact: info@kensaworks.com
11. International Data Transfers
Your data may be processed outside your country, including the United States.
We rely on appropriate safeguards such as Standard Contractual Clauses where required.
12. Security
We implement appropriate security measures including:
- Password hashing (bcrypt)
- Token-based authentication (JWT)
- Minimal data storage architecture
13. Children’s Data
Kensaworks is not intended for users under 16.
14. Changes
We may update this policy from time to time.
15. Contact
EQUINOXEDGE LTD
info@kensaworks.com
Questions?
Contact us at info@kensaworks.com.